Settings and activity

123 results found

1. Support for SSO across multiple Entra ID tenants.

   104 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Apr 18, 2024

2. 911 Alert Routing

   78 votes

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   4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

   I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

   Sue Malzacher supported this idea  ·  Apr 11, 2024

3. Disable prompt to press 1 when receive call on external phone number

   18 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Mar 14, 2024

4. Dial 211 or 311 on the App or the Phone

   26 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sue Malzacher supported this idea  ·  Mar 4, 2024

5. Allow App to Bypass Android DND Settings for Audible Notifications

   18 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Sort call queue members by name

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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7. Relocate the chat icon or save button - mobile device

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Ability to keep phone calls within RC app only (no pop up separate window) like RC phone app

   9 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Sync Teams Status with RC Status

   32 votes

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   Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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10. Allow outbound fax cover sheets to be updated

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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11. Page Count on CUSTOM Coverpages

    16 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sue Malzacher supported this idea  ·  Mar 26, 2024

12. voicemail auditing by administrators

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Add caller input option for robo calls to prevent desired calls from being blocked

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Add tools to the admin portal to easily audit user TCR campaign registration

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Audit Trail Enhancements

    259 votes

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    68 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

16. Ring Central really needs to integrate with a Calendar App.

    10 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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17. Fix Left click hold + Scrolling when copying SMS thread contents

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. text-to-speech feature for the disabled

    46 votes

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    Under Review  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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19. Transfer call queue voicemails to external number during business hours

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Emergency dialing notification

    45 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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