Settings and activity

29 results found

1. Automatically add new RingCentral numbers to TCR Campaign

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Mar 7, 2025

2. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Mar 7, 2025

3. Search functionality to find number in TCR Campaigns

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Mar 7, 2025

4. Filter through SMS campaign numbers

   38 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Mar 7, 2025

5. download call queue list

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Christopher commented  ·  Sep 25, 2024  ·  Edit…  ·  Delete…

   Client wishes to be able to download Call Queue lists with details such as Managers, CQ Members, etc.

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   Christopher supported this idea  ·  Sep 25, 2024

6. Add physical addresses to reports as a tab

   12 votes

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   1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  May 16, 2024

7. Return to queue at will during wrap-up time

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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8. Report - Phone System > Groups > All Email References

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Non-Super Admin users can elevate themselves to a Super Admin.

   93 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Make the paging tone volume adjustable

    45 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Bilingual and Multi-lingual Voicemail Transcripts

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Add Department Field to User Templates

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Alert host when attendee joins meeting before host.

    10 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. why isnt there any reports to show the length of time when people are unavailable

    25 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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15. Allow Administrator to disable "Auto-answer call" feature

    97 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Mute incoming call notifications while currently on a call

    570 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

18. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

    22 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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19. Archiver Disconnect Notifications

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    27 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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