Settings and activity

29 results found

1. Automatically add new RingCentral numbers to TCR Campaign

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Mar 7, 2025

2. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Mar 7, 2025

3. Search functionality to find number in TCR Campaigns

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Mar 7, 2025

4. Filter through SMS campaign numbers

   38 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  Mar 7, 2025

5. download call queue list

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Christopher commented  ·  Sep 25, 2024  ·  Edit…  ·  Delete…

   Client wishes to be able to download Call Queue lists with details such as Managers, CQ Members, etc.

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   Christopher supported this idea  ·  Sep 25, 2024

6. Add physical addresses to reports as a tab

   12 votes

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   1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Christopher supported this idea  ·  May 16, 2024

7. Return to queue at will during wrap-up time

   22 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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8. Report - Phone System > Groups > All Email References

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Non-Super Admin users can elevate themselves to a Super Admin.

   94 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Make the paging tone volume adjustable

    45 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Bilingual and Multi-lingual Voicemail Transcripts

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Add Department Field to User Templates

    36 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Alert host when attendee joins meeting before host.

    11 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. why isnt there any reports to show the length of time when people are unavailable

    27 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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15. Allow Administrator to disable "Auto-answer call" feature

    109 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Mute incoming call notifications while currently on a call

    573 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

18. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

    22 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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19. Archiver Disconnect Notifications

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

    31 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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