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← RingCentral Ideas

Settings and activity

53 results found

  1. Transfer call queue voicemails to external number during business hours

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    186 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  3. Have 2 options for voice message, One for daily use, and 2nd to change to holiday, out of office etc.

    6 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  4. Option to bulk download or forward voicemail to an email address in admin portal

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. EV reporting add Disconnect to the Disposition list

    4 votes

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    Under Review  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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  6. Company Phonebook for all users from one single upload

    73 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  7. Admin State Change

    12 votes

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    Implemented  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  8. Add queues to presence keys

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  9. Add Any and All Extensions to Presence List

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  10. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    343 votes

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    Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  11. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    75 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  12. Upload custom fax coversheets using the "Templates" management feature.

    53 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Filter download user list

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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