Settings and activity

14 results found

1. Modify the text in the subscription email

   16 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Matthew supported this idea  ·  Jul 30, 2025

2. Azure/OKTA Provisioning: Disable activation email after user is automatically provisioned.

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matthew supported this idea  ·  May 30, 2025

3. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

   186 votes

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more about controlling user access to the accept queue calls feature here!

   Matthew supported this idea  ·  Jul 5, 2024

4. Call Queue - Disable Email Notification when User is Added to a queue

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matthew supported this idea  ·  Apr 30, 2024

5. Retain and Assign Site to Inventory Numbers

   47 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. New RingCentral - no date stamp for text messages from the day of

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   114 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

7. Share computer audio through desktop app RC MVP

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Create a SPAM WARNING when spoofed PSTN inbound calls match a number within the RC Tenant

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Revert Site Changes

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. User group access call log of the same user group

    74 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

    28 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This is planned for November 2023!

13. Set login option for agents (Admin)

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Data Retention Policy Verbiage Update

    15 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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