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  1. 220 votes

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    Dave supported this idea  · 
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    Dave commented  · 

    Will this be part of the November release?

  2. 85 votes

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    Dave supported this idea  · 
  3. 50 votes

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  4. 68 votes

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  5. 160 votes

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    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
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  6. 6 votes

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  7. 40 votes

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    Dave commented  · 

    Please consider implementing this change.

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  8. 9 votes

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  9. 95 votes

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  10. 29 votes

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  11. 27 votes

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  12. 6 votes

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  13. 53 votes

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    Dave supported this idea  ·