Settings and activity

27 results found

1. T87W

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Joe supported this idea  ·  Jul 15, 2026

2. disable DTMF during a voicemail greeting

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Joe shared this idea  ·  Jul 1, 2026

3. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   62 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Jun 26, 2026

4. Restrict users from changing the profile picture

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Jun 12, 2026

5. Fax transmission notification to include copy of fax.

   103 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Jun 8, 2026

6. Additional Filtering Options for Call Log

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Jun 4, 2026

7. lack of deskphone support when it comes to templates

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Joe shared this idea  ·  Jun 4, 2026

8. deskphones and templates

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Joe shared this idea  ·  Jun 4, 2026

9. deskphone added to templates

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Joe shared this idea  ·  Jun 4, 2026

10. Disallow callers from setting Voicemail to Private

    35 votes

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    New  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Jun 1, 2026

11. Mark Fax Read in Call Queue

    5 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  May 12, 2026

12. Message-Only Extension - Admin Activation

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Dec 12, 2025

13. Call Log - Enhancements

    63 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Sep 26, 2025

14. Individual contact listings per site code

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Jul 8, 2025

15. Improved Caller ID Display for Incoming Calls

    21 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  May 20, 2025

16. Reports to be edited by others

    23 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Feb 5, 2025

17. Option to Delete any Team message by admin on the RC mobile app

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Dec 2, 2024

18. SLA BREAKDOWN

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Oct 11, 2024

19. Add column showing the user's MVP license analytics report

    10 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Oct 10, 2024

20. Sync Teams Status with RC Status

    32 votes

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    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Sep 9, 2024