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← RingCentral Ideas

Settings and activity

10 results found

  1. Ability to Disable Changing of Caller ID from RingCentral App

    4 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Brian supported this idea  · 
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    Brian commented  · 

    Same issue here, I confirmed with support that only the desktop app doesn't support this restriction which seems strange given it works in other areas when disabled by an admin.

  2. Transcribe Calls - On Demand

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Transcribe Recorded or In-Progress Calls

    46 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Missed call notifications for IVR menus

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Time out feature within IVR menu

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Adjust the Prompt repeat times of IVR menu

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    52 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. Give capability to have rotating marketing messages for hold & call transfer custom ringing.

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Auto reply SMS to missed calls

    116 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  10. Analytics regarding Text Messaging/SMS

    203 votes

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    Future Consideration  ·  17 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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