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← RingCentral Ideas

Settings and activity

12 results found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Brian supported this idea  · 

  2. call queue automatically update work hours

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Brian shared this idea  · 

  3. Ability to Disable Changing of Caller ID from RingCentral App

    13 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Brian supported this idea  · 
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    Brian commented  · 

    Same issue here, I confirmed with support that only the desktop app doesn't support this restriction which seems strange given it works in other areas when disabled by an admin.

  4. Transcribe Calls - On Demand

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Transcribe Recorded or In-Progress Calls

    50 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Missed call notifications for IVR menus

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Time out feature within IVR menu

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Adjust the Prompt repeat times of IVR menu

    34 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    57 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Give capability to have rotating marketing messages for hold & call transfer custom ringing.

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Auto reply SMS to missed calls

    142 votes

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    Planned  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  12. Analytics regarding Text Messaging/SMS

    258 votes

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    Future Consideration  ·  35 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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