← RingCentral Ideas

Settings and activity

11 results found

  1. call queue automatically update work hours

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Brian shared this idea  · 

  2. Ability to Disable Changing of Caller ID from RingCentral App

    9 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Brian supported this idea  · 
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    Brian commented  · 

    Same issue here, I confirmed with support that only the desktop app doesn't support this restriction which seems strange given it works in other areas when disabled by an admin.

  3. Transcribe Calls - On Demand

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Transcribe Recorded or In-Progress Calls

    50 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Missed call notifications for IVR menus

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Time out feature within IVR menu

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Adjust the Prompt repeat times of IVR menu

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    53 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Give capability to have rotating marketing messages for hold & call transfer custom ringing.

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Auto reply SMS to missed calls

    130 votes
    Planned  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  11. Analytics regarding Text Messaging/SMS

    232 votes
    Future Consideration  ·  28 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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