Settings and activity

483 results found

1. Combine User List and User Device Export

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 18, 2026

2. Performance report refresh rate

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   11 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 14, 2026

3. Analytics data manually refresh or change frequency

   13 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 14, 2026

4. Ability to DL image only in bulk via SMS

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 29, 2026

5. Ability to have more than 25 devices in a paging only group

   63 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 24, 2026

6. Increasing Paging Only group to more than 25 devices

   99 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 24, 2026

7. Increase Concurrent Login Limit per Extension

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette shared this idea  ·  Apr 22, 2026

8. Increasing number of logins on one extension

   26 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 22, 2026

9. Opt Out Message should be enabled by default

   15 votes

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   New  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 20, 2026

10. Outbound Caller ID: Separate Queue numbers and IVR numbers

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 17, 2026

11. Show Shared SMS previews on lock screen notifications

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    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 3, 2026

12. received a notification if one of your VIP number is calling

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Margarette supported this idea  ·  Mar 12, 2026

13. Import and Sync Contacts from an External Directory to the Admin Portal

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 9, 2026

14. SMS Channel Token Lifecycle

    4 votes

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 9, 2026

15. Ability to Download List of Users with SMS Feature Enabled

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 2, 2026

16. Download SMS logs with Customized Columns

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 2, 2026

17. SMS reports for individual users total SMS sent inbound and outbound

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 2, 2026

18. Super Admin to access other user extensions access

    6 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 27, 2026

19. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

    39 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 27, 2026

20. To be able to Sign-out all agents in BULK

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 13, 2026