Settings and activity

455 results found

1. Configurable call queue Ring Settings per call queue member

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 6, 2026

2. Enable the option to not allow users to change their "Member Status."

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 6, 2026

3. Phone Books to allow import of contacts

   13 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 5, 2026

4. Allow duplicate contacts during upload

   8 votes

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   1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 5, 2026

5. Show the original inbound display information in call queue overflow

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 2, 2026

6. Super Admin should have total control

   10 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 1, 2026

7. Option for Second missed call delivery to originating Ring group Voicemail

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Dec 16, 2025

8. Call Masking for credit card transactions need to be available for mvp plans.

   40 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Dec 5, 2025

9. Call Masking for credit card transactions be available for MVP plans

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Dec 5, 2025

10. Identify Platform Used for Calls

    3 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Dec 1, 2025

11. Display Actual Users by Device Type in Adoption and Usage Reports

    3 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 28, 2025

12. Ability to filter the number added in route properties for all workflows

    10 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 26, 2025

13. SMS option in IVR

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 25, 2025

14. Ability to send SMs to a local number assigned to the IVR

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 25, 2025

15. Set multiple numbers in external call forwarding

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 13, 2025

16. Adding multiple external number to answer call when call queue is busy.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 13, 2025

17. To be able to add an external number in the call queue

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 13, 2025

18. Performance report Missed call

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Nov 12, 2025

19. Enable live transcription for a specific extension/number during meetings, even if they are not the host or moderator.

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  Nov 3, 2025

20. Enable and Disable Call Recording Prompt

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 23, 2025