Settings and activity

237 results found

1. Include SMS on export data fields

   62 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 18, 2024

2. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 18, 2024

3. Hide the company directory from specific users only

   11 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 15, 2024

4. Don't need to manual provision the device even the device was purchased outside RingCentral

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 12, 2024

5. RingCentral Provisioning should have full accesss to Web interface of Deskphones

   2 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 12, 2024

6. Call handling directly ringing the next extension.

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 5, 2024

7. SMS Usage Counter

   10 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 4, 2024

8. option to add hotdesk to call queue

   8 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 3, 2024

9. MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers

   6 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 3, 2024

10. Record/Archive All SMS Messages

    30 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 26, 2024

11. Give administrators the ability to report on text messaging (number sent/received, and even view the text)

    29 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

12. Text Message Auditing

    24 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

13. Separate Outbound Calling Announcement

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

14. Call forwarding - Differentiate external/internal calls for forwarding

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 24, 2024

15. Ability to Schedule Text Messages

    142 votes

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    22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

    Margarette supported this idea  ·  Jun 24, 2024

16. Detailed report of abandoned calls in a call queue in analytics

    16 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 24, 2024

17. Make call queue faxes accessible in the RC app

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 21, 2024

18. Simplify RC Desktop and RC Mobile login process

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 19, 2024

19. Use fingerprint or face id to login on phones

    22 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 19, 2024

20. Set login option for agents (Admin)

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 19, 2024