Settings and activity

483 results found

1. Remove missed call from queue members if answered

   223 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this feature here.

   Margarette supported this idea  ·  May 13, 2025

2. Play announcement "press 1" on call Queue

   42 votes

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   Needs More Information  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 12, 2025

3. Incoming Call Announcement - Press 1 - Disable for Queues

   92 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 12, 2025

4. STIR/SHAKEN compliance for Canadian RingCentral customers

   5 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 12, 2025

5. Ability to have AI Receptionist enabled on UK accounts

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Margarette shared this idea  ·  May 12, 2025

6. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 10, 2025

7. Changing the Main Super Admin to another existing extension

   71 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 6, 2025

8. Recreating Main Super Admin

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 6, 2025

9. Expand Characters Limit For SMS

   14 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 2, 2025

10. Increase the data retention duration for call recording

    80 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 17, 2025

11. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    179 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 17, 2025

12. Ability to answer Apple Verification Calls

    73 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 15, 2025

13. Super Super Admin Role

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 8, 2025

14. ability to delete the main Super Admin extension from the Admin portal

    46 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 8, 2025

15. Add Page count on fax when generating a report from REPORT>CALL LOG

    23 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 7, 2025

16. Average number of fax sent and receive

    5 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 7, 2025

17. To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically,

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 4, 2025

18. Centralized SIP Settings

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 4, 2025

19. Option to filter unwanted text messages

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 2, 2025

20. Ability to retrieve sent fax messages beyond 90 days

    32 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 31, 2025