Settings and activity

147 results found

1. Personalize CNAM

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 20, 2024

2. Print to fax on mac

   10 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 20, 2024

3. Allow public URL shorteners to be used with SMS/MMS messages.

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 20, 2024

4. Add an option to block one specific number for the entire company.

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 20, 2024

5. Separate option for automatic Inbound and on-demand outbound call recording

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 20, 2024

6. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   81 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 17, 2024

7. Extension Text Task Assignment

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 17, 2024

8. Archiver Disconnect Notification

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 8, 2024

9. There should be an email notification sent if a data failed to sync in Archiver

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  May 8, 2024

10. Links within Team Profile should be clickable, not text

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  May 8, 2024

11. provide a clickable link that allow attendees to add the event to their preferred calendar.

    1 vote

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    0 comments  ·  Events & Video » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Kathryn shared this idea  ·  May 8, 2024

12. sync MS teams status to RC - DND

    6 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  May 7, 2024

13. I would like to be able to see the total time a user is toggled on to accept calls

    37 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  May 3, 2024

14. How long has the member of a queue been 'Available'?

    23 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  May 3, 2024

15. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    488 votes

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    Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  May 3, 2024

16. Restore deleted fax messages

    17 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 25, 2024

17. User should be able to pick up calls placed on hold even if another extension ansewered their phone

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 25, 2024

18. custom rule that have more call routing option

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Kathryn shared this idea  ·  Apr 23, 2024

19. Ability to block short code numbers the same as blocked phone numbers

    36 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 19, 2024

20. Enable Faxing using Virtual Number

    2 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 17, 2024