Settings and activity

52 results found

1. Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Mar 3, 2025

2. Caller ID name should be visible for Toll Free

   140 votes

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   Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Feb 11, 2025

3. Improvement with the CX queue voicemail options.

   29 votes

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   Future Consideration  ·  3 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Feb 7, 2025

4. ability to access contact center voicemail through phone

   9 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Feb 3, 2025

5. Ringcx voicemail Email notification includes transcript of the voicemail

   32 votes

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   1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminKirill.V (Group Product Manager, RingCentral) responded

   Interactions coming through the Queue voicemail channel provide transcripts now

   Ayra supported this idea  ·  Feb 3, 2025

6. Hide SFTP credentials in the RingCX Recording Delivery

   7 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Feb 3, 2025

7. Export an excel file of all users/extensions along with all of their configuration settings.

   14 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Jan 13, 2025

8. Extend Co-Recipents RCApp functionality to fax

   32 votes

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   2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Dec 6, 2024

9. remove do not disturb

   27 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Nov 4, 2024

10. Being able to change an agents status through the Real Time Dashboard

    19 votes

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    Implemented  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Ayra supported this idea  ·  Sep 20, 2024

11. Use same text to speech technology for custom voicemail greetings etc.

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ayra supported this idea  ·  Sep 17, 2024

12. I want the ability to ignore calls coming in on a call queue

    80 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ayra supported this idea  ·  Sep 16, 2024