Settings and activity

54 results found

1. Turn off Security Notice from RingCentral

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Mar 12, 2025

2. Assignment and tracking of University lessons to users

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Mar 4, 2025

3. Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Mar 3, 2025

4. Caller ID name should be visible for Toll Free

   149 votes

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   Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Feb 11, 2025

5. Improvement with the CX queue voicemail options.

   35 votes

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   Future Consideration  ·  4 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Feb 7, 2025

6. ability to access contact center voicemail through phone

   9 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Feb 3, 2025

7. Ringcx voicemail Email notification includes transcript of the voicemail

   33 votes

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   2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminKirill.V Valov (Group Product Manager, RingCentral) responded

   Interactions coming through the Queue voicemail channel provide transcripts now

   Ayra supported this idea  ·  Feb 3, 2025

8. Hide SFTP credentials in the RingCX Recording Delivery

   7 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Feb 3, 2025

9. Export an excel file of all users/extensions along with all of their configuration settings.

   15 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ayra supported this idea  ·  Jan 13, 2025

10. Extend Co-Recipents RCApp functionality to fax

    37 votes

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    2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ayra supported this idea  ·  Dec 6, 2024

11. remove do not disturb

    31 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ayra supported this idea  ·  Nov 4, 2024

12. Being able to change an agents status through the Real Time Dashboard

    21 votes

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    Implemented  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Ayra supported this idea  ·  Sep 20, 2024

13. Use same text to speech technology for custom voicemail greetings etc.

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ayra supported this idea  ·  Sep 17, 2024

14. I want the ability to ignore calls coming in on a call queue

    86 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ayra supported this idea  ·  Sep 16, 2024