Settings and activity

39 results found

1. ability to print AI transcription

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro shared this idea  ·  Jan 12, 2025

2. Ability to include same direct number and use it as part of group within a ring group so it will keep ringing once call reaches the next gro

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro shared this idea  ·  Jan 9, 2025

3. Capability of the User to use Multiple Site Caller ID

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Jan 4, 2025

4. Caller ID for Multi-Site

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Jan 4, 2025

5. Answer incoming call when engaged on another call

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 26, 2024

6. allow reliable delivery of notifications via Verizon SMS

   31 votes

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   New  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 21, 2024

7. Retrieve deleted conversations

   43 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 13, 2024

8. Accept calls from selected call queue

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 13, 2024

9. Enable SMS for US numbers on RCAU account

   5 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 6, 2024

10. Caller ID when engaged on a call..

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro commented  ·  Dec 5, 2024  ·  Edit…  ·  Delete…

    In addition option to check the caller id of the person who is sitting on the waiting line

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    Reynaldo Lazaro supported this idea  ·  Dec 5, 2024

11. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro supported this idea  ·  Nov 10, 2024

12. RingCX Chrome App

    4 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro supported this idea  ·  Nov 8, 2024

13. Customer is requesting to have a report that will show the logs that records the actual key press.

    15 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro supported this idea  ·  Oct 26, 2024

14. ability to listen live while your caller is listening to your prompt

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro shared this idea  ·  Oct 26, 2024

15. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro supported this idea  ·  Oct 26, 2024

16. Call Queue Hold Time Routing

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro supported this idea  ·  Oct 23, 2024

17. contacts not showing up when call is forwarded to external number

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    Reynaldo Lazaro shared this idea  ·  Oct 19, 2024

18. ability to generate phone usage if the person is

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro shared this idea  ·  Sep 15, 2024

19. Ability to detect if user is having an outage and set the ring setting to DND

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro shared this idea  ·  Jun 7, 2024