Settings and activity

36 results found

1. Caller ID for Multi-Site

   13 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Reynaldo Lazaro supported this idea  ·  Jan 4, 2025

2. Answer incoming call when engaged on another call

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 26, 2024

3. allow reliable delivery of notifications via Verizon SMS

   28 votes

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   New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 21, 2024

4. Retrieve deleted conversations

   34 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 13, 2024

5. Accept calls from selected call queue

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 13, 2024

6. Enable SMS for US numbers on RCAU account

   3 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Dec 6, 2024

7. Caller ID when engaged on a call..

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro commented  ·  Dec 5, 2024  ·  Edit…  ·  Delete…

   In addition option to check the caller id of the person who is sitting on the waiting line

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   Reynaldo Lazaro supported this idea  ·  Dec 5, 2024

8. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

   28 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Nov 10, 2024

9. RingCX Chrome App

   4 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Reynaldo Lazaro supported this idea  ·  Nov 8, 2024

10. Customer is requesting to have a report that will show the logs that records the actual key press.

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro supported this idea  ·  Oct 26, 2024

11. ability to listen live while your caller is listening to your prompt

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro shared this idea  ·  Oct 26, 2024

12. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro supported this idea  ·  Oct 26, 2024

13. Call Queue Hold Time Routing

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro supported this idea  ·  Oct 23, 2024

14. contacts not showing up when call is forwarded to external number

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro shared this idea  ·  Oct 19, 2024

15. ability to generate phone usage if the person is

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro shared this idea  ·  Sep 15, 2024

16. Ability to detect if user is having an outage and set the ring setting to DND

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Reynaldo Lazaro shared this idea  ·  Jun 7, 2024