Settings and activity

18 results found

1. I want to do an internal warm transfer a to a deskphone that is on DND

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   Jennifer shared this idea  ·  Jul 15, 2026

2. Add 911 as a speed dial on deskphones

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   New  ·  0 comments  ·  RingCentral Contact Center » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  May 8, 2026

3. Apply key template on Presence for yealink device

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Apr 23, 2026

4. Override company name spelling in ACE

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Apr 16, 2026

5. Having an option to display the source call queue

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   New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 12, 2026

6. To be able to receive verification codes from Capital One and other banks

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Mar 4, 2026

7. To be able to search the AI notes using keywords

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Feb 26, 2026

8. Enable AI transcription on Desk phone

   290 votes

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   Planned  ·  82 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jan 1, 2026

9. The option to send an automatic SMS text message to inbound callers

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Dec 8, 2025

10. Customer wallpaper on Mitel 6900 series phone

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Dec 5, 2025

11. Enable customization on the audio conference host code

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Nov 21, 2025

12. Multiple recipient for faxes and SMS

    260 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Nov 13, 2025

13. Documents Preview

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Oct 20, 2025

14. Call Queue Management

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    Jennifer shared this idea  ·  Oct 14, 2025

15. Call Queue management

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Oct 14, 2025

16. Automatic Call Transfer Post-Answer Without User Intervention

    4 votes

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    Jennifer supported this idea  ·  Oct 10, 2025

17. To be able to add an external number in the call queue

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Oct 9, 2025

18. We would like to have an option to create a special rule aside of just having a cutom rule optin for call queues

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Jennifer shared this idea  ·  Oct 8, 2025