Settings and activity

15 results found

1. can you do automatic pick up on call queues for one specific number?

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ricky supported this idea  ·  Oct 8, 2025

2. Option to answer limited number of active calls per call queue

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ricky supported this idea  ·  Aug 8, 2025

3. Include Auto-Answer in User Template

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ricky supported this idea  ·  Aug 7, 2025

4. Ability to have an option to send automated survey thru SMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Ricky shared this idea  ·  Jun 20, 2025

5. Ability to adjust the call recording prompt before it play (10 seconds)

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Ricky shared this idea  ·  Apr 3, 2025

6. Ability to identify if the SPAM caller is our client or a spammer

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Ricky shared this idea  ·  Mar 17, 2025

7. Customer would like to have the capability to use the dial pad for Yeahlink WH67 headset for making calls.

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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8. Option to filter unwanted text messages

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ricky shared this idea  ·  Dec 18, 2024

9. Ability to join 3 simultaneous RingCentral video meetings

   2 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Ricky shared this idea  ·  Oct 31, 2024

10. Customize shared lines name on phone screen if it's been used to multiple devices

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Ricky shared this idea  ·  Oct 8, 2024

11. Ability to answer more than 1 call from a call queue.

    49 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ricky supported this idea  ·  Sep 26, 2024

12. Requesting to have a feature on app that they can use for new hire employees to listen to a live call for training purposes.

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ricky shared this idea  ·  Sep 9, 2024

13. Company Fax Number option to enable and disable

    34 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ricky supported this idea  ·  Aug 30, 2024

14. Customer is requesting to use 511 number as their extension

    3 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Ricky shared this idea  ·  Jul 12, 2024

15. Requesting to add a separate screen for sign language interpreter.

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    2 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ricky shared this idea  ·  Jul 11, 2024