Settings and activity

117 results found

1. Set up a Workflow Builder automation that allows one designated user to send SMS messages to all employee cell phone numbers."

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Jason shared this idea  ·  Jul 3, 2025

2. Option to download reports for all users call forwarding settings

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 27, 2025

3. send automated sms link from IVR key presses

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 24, 2025

4. Delete bulk messages/Conversation in Unified App

   155 votes

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   Future Consideration  ·  60 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 17, 2025

5. Add users presence in bulk

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 12, 2025

6. Add Presence Feature for Common Area Phones

   7 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 10, 2025

7. have the ability to organize incoming faxes into folders or labels

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 10, 2025

8. ALLOW DRUG NAMES TO BE SENT VIA SMS

   11 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 6, 2025

9. Use the call queue number as a Caller ID for limited extensions

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jason shared this idea  ·  Jun 5, 2025

10. Recordings - Please record in Stereo instead of Mono

    24 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 4, 2025

11. I want to change the number on Send to text message in AI Receptionist. All my extension phone numbers SMS is working. When I check the numb

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 30, 2025

12. Set Intercom Feature In Bulk.

    66 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 28, 2025

13. Option to bulk download or forward voicemail to an email address in admin portal

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 27, 2025

14. SMS recipient increase

    23 votes

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    1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 23, 2025

15. Enable SMS for UK numbers

    124 votes

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    36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Exciting news! This is planned for Q3 2026. More details to come.

    Jason supported this idea  ·  May 23, 2025

16. Ability to see if the users are utilizing the AI Call Notes feature

    2 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  May 22, 2025

17. Ability to retrieve deleted calls

    34 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 20, 2025

18. download transcript after the call is finished

    10 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 8, 2025

19. Ability to download or view SMS transcripts

    51 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 8, 2025

20. Multiple recipient for faxes and SMS

    258 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 7, 2025