Settings and activity

49 results found

1. Bulk Upload Devices

   24 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Aug 13, 2024

2. Add Public Holidays into the Call Queue Schedule

   61 votes

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   8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This will be implemented in November 2024 as Call Queue Custom Rule Templates!

   Creative supported this idea  ·  Jul 9, 2024

3. Allow intercom to be used with presence - will allow intercom to work without entering extension number

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Jul 9, 2024

4. Set Intercom Feature In Bulk.

   63 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Jul 9, 2024

5. Account-Wide Holiday Settings and/or Holiday Templates

   240 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Creative supported this idea  ·  May 20, 2024

6. Multiple Voicemail Greetings

   200 votes

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   Future Consideration  ·  56 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Apr 2, 2024

7. Replay voicemail

   5 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Apr 2, 2024

8. Warm Transfer Voicemail

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Apr 2, 2024

9. Access voicemail without pin from IP phone

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Apr 2, 2024