Settings and activity

57 results found

1. Devices with expansion modules can't be members of a shared line group

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  May 11, 2026

2. Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

   36 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Mar 24, 2026

3. cust want to have the option to transfer the call directly to the voicemail using presence

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Mar 24, 2026

4. Please add a transfer to vmail softkey.

   6 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Mar 24, 2026

5. Transfer straight to voicemail.

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Mar 24, 2026

6. Block Outbound calls for specific departments/site

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Jan 14, 2026

7. Custom recording of name pronunciation when you leave a voicemail for another user

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Nov 5, 2025

8. Option to Correct AI Receptionist Voice Pronunciation

   18 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Nov 5, 2025

9. Creating a new text

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   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Creative supported this idea  ·  Sep 17, 2025

10. Preview pasted image in SMS Texts!

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    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Sep 17, 2025

11. Show entire SMS history when creating a new SMS like it used to

    17 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Sep 17, 2025

12. Remove keyword "CANCEL" from automatic OPT-OUT for SMS

    26 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Thank you for this feedback!

    As a workaround while this is being reviewed, instead of asking customers to respond with the word Cancel, you could ask to respond with 1 to Accept and 2 to Cancel.

    Creative supported this idea  ·  Sep 17, 2025

13. Ability to received email notification for failed SMS.

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Sep 17, 2025

14. Option to change the via RingCentral label to the company's business name

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Sep 17, 2025

15. Manual Opt-Out option for SMS in the RingCentral app

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Sep 17, 2025

16. Use Company Main Number as caller ID for texting from all extension for all users.

    59 votes

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    New  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Sep 17, 2025

17. Limited Extensions in Park Groups

    11 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Sep 17, 2025

18. Using Fax From Field in Ring Central

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Apr 17, 2025

19. Compose fax on email and send it using Email-to-fax

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Apr 17, 2025

20. Email to Fax Report

    7 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Creative supported this idea  ·  Apr 17, 2025