Settings and activity

87 results found

1. Expand Characters Limit For SMS

   14 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Jul 1, 2025

2. Disable the message icon in Ringcentral app

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Florence shared this idea  ·  Jun 29, 2025

3. Disable lock Screen in deskphone

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Florence shared this idea  ·  Jun 27, 2025

4. Make RingCentral contacts show up when I receive a text to my email

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Florence commented  ·  Jun 23, 2025  ·  Edit…  ·  Delete…

   Customer is requesting to have those contacts be connected on their email and have an option to tag the users as part of the company.

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   Florence supported this idea  ·  Jun 23, 2025

5. Ability to auto populate the fax Cover Page Info to a customized cover page

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Jun 23, 2025

6. Longer Time Frame to Access Call Logs

   7 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Jun 21, 2025

7. Ability to use multiple phone for intercom

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Florence shared this idea  ·  Jun 20, 2025

8. increase fax attachment limit

   37 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Jun 17, 2025

9. Ability to call other carrier via Video call

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Florence shared this idea  ·  Jun 15, 2025

10. Caller-ID Outbound Telephony for (paired) deskphone

    5 votes

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    New  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Jun 10, 2025

11. 2 caller ID

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Jun 9, 2025

12. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Florence supported this idea  ·  Jun 7, 2025

13. Capability to retrieve deleted sms for deleted extensions.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  May 31, 2025

14. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    29 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  May 13, 2025

15. AI Receptionist

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  May 5, 2025

16. Give callers the option to press x to escape from queue.

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  May 4, 2025

17. Use Company Fax as Caller ID even assigned to user extension directly

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Apr 29, 2025

18. Viewing failed fax attachments

    20 votes

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    New  ·  7 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Apr 14, 2025

19. Incoming Call Announcement - Press 1 - Disable for Queues

    65 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Mar 31, 2025

20. Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

    35 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Florence commented  ·  Mar 28, 2025  ·  Edit…  ·  Delete…

    HUD should be available for IOS device.

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    Florence supported this idea  ·  Mar 28, 2025