Settings and activity

77 results found

1. AI receptionist gathered information to show in the incoming call details

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   New  ·  1 comment  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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   Florence commented  ·  Oct 28, 2025  ·  Edit…  ·  Delete…

   The customer wants to know if their AI Receptionist has an option for callers to leave a phone number.

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   Florence supported this idea  ·  Oct 28, 2025

2. Caller ID for Auto Rceptionist

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Florence shared this idea  ·  Oct 27, 2025

3. Add Presence for call group/queue

   19 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Oct 19, 2025

4. Billing Contact info to send notifications to multiple email addresses

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   0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Oct 13, 2025

5. Ability for Super Admins to force user Password/PIN/Security Question reset

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Oct 13, 2025

6. Added ring on IVR menu greetings

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Oct 6, 2025

7. Collect Calls

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Oct 5, 2025

8. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

   27 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Florence commented  ·  Oct 3, 2025  ·  Edit…  ·  Delete…

   Ability to receive short codes from any other application

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   Florence supported this idea  ·  Oct 3, 2025

9. SMS Signature

   77 votes

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   New  ·  22 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Oct 3, 2025

10. Extend the duration of on demand call recording and automatic call recording in server.

    13 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Oct 3, 2025

11. Transfer the call automatically from call presence

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Florence commented  ·  Sep 26, 2025  ·  Edit…  ·  Delete…

    The customer wants calls to be automatically forwarded to an external number when they are on lunch break, with the ability to set this forwarding under presence

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    Florence supported this idea  ·  Sep 26, 2025

12. Export company contacts

    17 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Sep 26, 2025

13. IVR Multi digit

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Sep 20, 2025

14. multiple users can monitor the same calls

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    1 comment  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Sep 19, 2025

15. Conditional Opt-Out Message Removal for Bulk Texts

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Sep 9, 2025

16. Call and Text Icons to External Contacts from Call History

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    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Sep 2, 2025

17. for operator extension to use main number for sms and to keep it that way whenver sending sms

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Aug 29, 2025

18. Missed call notifications for IVR menus

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Aug 24, 2025

19. Spam Risk Caller ID to be removed

    99 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Aug 18, 2025

20. Duplicate RingCentral Application on Mobile Device

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Aug 10, 2025