Settings and activity

14 results found

1. Ability to turn off text notifications after hours & on weekends

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Valeri supported this idea  ·  Aug 29, 2024

2. Message data import feature

   4 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Valeri supported this idea  ·  Jul 14, 2024

3. Limit Access to Call Recordings

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Valeri shared this idea  ·  Apr 9, 2024

4. Access call recordings for all users via Application

   21 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Valeri supported this idea  ·  Apr 9, 2024

5. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

   24 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Valeri supported this idea  ·  Apr 9, 2024

6. Lock email from end user updates

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Valeri supported this idea  ·  Apr 9, 2024

7. Backup and Restore Point for Admin Portal setup data.

   19 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded

   RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.
   Valeri supported this idea  ·  Apr 9, 2024

8. Include contents of SMS/MMS on the Logs

   151 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Valeri supported this idea  ·  Apr 9, 2024

9. Differentiating Ring Tone for Incoming Calls

   118 votes

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   Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Valeri supported this idea  ·  Apr 9, 2024

10. Automatically setting the user in call queue to unavailable when the user miss a call

    20 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Valeri supported this idea  ·  Apr 9, 2024

11. Non-Super Admin users can elevate themselves to a Super Admin.

    95 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Valeri supported this idea  ·  Apr 9, 2024

12. presence key in Mitel phones to use for blind transfer to retain the caller id of the original caller

    6 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Valeri supported this idea  ·  Apr 9, 2024

13. Global HUD updates to users

    17 votes

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    4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Valeri supported this idea  ·  Apr 9, 2024

14. Making SMS texting while on call faster/more efficient for desktop program (not extension)

    99 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Valeri supported this idea  ·  Apr 9, 2024