Settings and activity

70 results found

1. To be on available status in the queue without logging in to the app/deskphone so we can forward the call to the external number

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lorma Delacruz supported this idea  ·  May 16, 2025

2. Robocall Reporting

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  May 16, 2025

3. Google Calendar Appointment booking

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  May 8, 2025

4. Incoming calls should play a ringtone when the Poly desk phone is on an active call

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorma Delacruz shared this idea  ·  May 8, 2025

5. When receiving multiple calls on desk phone, have it ring/beep with audio

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  May 8, 2025

6. Retrieved data for a deleted user extension

   39 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  May 6, 2025

7. Allow remote control using app.ringcentral.com and mobile apps

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Apr 24, 2025

8. Schedule meeting using "Meeting Info"

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Apr 24, 2025

9. iPad Screen Sharing in Meetings. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad s...

   7 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Apr 22, 2025

10. disable incoming call ringing on desktop app, but allow only on mobile app

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Feb 26, 2025

11. Ability for administrator to remove "Generate notes for all calls" function

    33 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Feb 5, 2025

12. call park recording

    17 votes

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    1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Nov 20, 2024

13. Email-to-fax contact name should be the same with the RingCentral app

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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    Lorma Delacruz shared this idea  ·  Nov 19, 2024

14. Delete All option for Voicemail

    16 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Sep 30, 2024

15. Parked calls should be routed back to Park Group

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Sep 24, 2024

16. Performance report align with user call logs

    101 votes

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    11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

    Lorma Delacruz supported this idea  ·  Sep 12, 2024

17. automatic call recording announcement per extensions or queue

    24 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Sep 4, 2024

18. call log data retention

    36 votes

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    9 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Sep 3, 2024

19. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    162 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Sep 2, 2024

20. Automatic Live Transcription for live call recording

    28 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Aug 14, 2024