Settings and activity

43 results found

1. ability to create Analytics reports for a specific call queue

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Remove missed call from queue members if answered

   218 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Royce supported this idea  ·  Jul 23, 2024
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   Royce commented  ·  Jul 23, 2024  ·  Edit…  ·  Delete…

   Almost done with July! I am excited to see if this is actually implemented!

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3. Spanish Support for RingSense Transcription and Translation (to English)

   34 votes

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   8 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   See the Language dropdown in the Organization tab in Admin Settings.

   Royce supported this idea  ·  Jul 2, 2024

4. Attribute Mapping | Active Directory

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   29 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Royce supported this idea  ·  Jul 2, 2024

5. RC EA for MS Teams - Firewall for MSI Deployment

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Royce supported this idea  ·  Jul 1, 2024

6. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Royce supported this idea  ·  Jul 1, 2024

7. MS Teams Powershell script

   1 vote

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Royce shared this idea  ·  Jul 1, 2024

8. Fax Confirmation Page

   9 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Royce shared this idea  ·  Jun 26, 2024

9. Send email notifications specifically for failed outgoing faxes.

   10 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Royce supported this idea  ·  Jun 26, 2024

10. Add Inbound Fax Analytics

    22 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 26, 2024

11. Add Page count on fax when generating a report from REPORT>CALL LOG

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 20, 2024

12. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    73 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 20, 2024

13. Fax Confirmation to state = Successfully Sent

    8 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 20, 2024

14. Fax report

    23 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 20, 2024

15. Fax confirmation PDF in RingCentral on fax page dashboard -not just in email.

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024

16. Better fax failure messages and admin tracking dashboard

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024

17. ADD fax preview before sending the fax and cover page.

    33 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce commented  ·  Jun 18, 2024  ·  Edit…  ·  Delete…

    any update on this planned feature request? Its been 2 years since

    Save Submitting...
    Royce supported this idea  ·  Jun 18, 2024

18. Automatically print outgoing fax confirmation

    4 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024

19. Fax confirmation with image

    4 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024

20. Have printable fax confirmation pages in app

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024