Settings and activity

44 results found

1. Remove Missed call tracking for a Call Queue call.

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Royce supported this idea  ·  Jul 23, 2024

2. ability to create Analytics reports for a specific call queue

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Remove missed call from queue members if answered

   207 votes

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   25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Royce supported this idea  ·  Jul 23, 2024
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   Royce commented  ·  Jul 23, 2024  ·  Edit…  ·  Delete…

   Almost done with July! I am excited to see if this is actually implemented!

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4. Spanish Support for RingSense Transcription and Translation (to English)

   21 votes

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   1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene Mandel (Senior Director, Product Management, RingCentral) responded

   See the Language dropdown in the Organization tab in Admin Settings.

   Royce supported this idea  ·  Jul 2, 2024

5. Attribute Mapping | Active Directory

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   27 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Royce supported this idea  ·  Jul 2, 2024

6. RC EA for MS Teams - Firewall for MSI Deployment

   4 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Royce supported this idea  ·  Jul 1, 2024

7. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

   8 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Royce supported this idea  ·  Jul 1, 2024

8. MS Teams Powershell script

   1 vote

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Royce shared this idea  ·  Jul 1, 2024

9. Fax Confirmation Page

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Royce shared this idea  ·  Jun 26, 2024

10. Send email notifications specifically for failed outgoing faxes.

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 26, 2024

11. Add Inbound Fax Analytics

    13 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 26, 2024

12. Add Page count on fax when generating a report from REPORT>CALL LOG

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 20, 2024

13. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    69 votes

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    Future Consideration  ·  36 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 20, 2024

14. Fax Confirmation to state = Successfully Sent

    8 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 20, 2024

15. Fax report

    12 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 20, 2024

16. Fax confirmation PDF in RingCentral on fax page dashboard -not just in email.

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024

17. Better fax failure messages and admin tracking dashboard

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024

18. ADD fax preview before sending the fax and cover page.

    25 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Royce commented  ·  Jun 18, 2024  ·  Edit…  ·  Delete…

    any update on this planned feature request? Its been 2 years since

    Save Submitting...
    Royce supported this idea  ·  Jun 18, 2024

19. Automatically print outgoing fax confirmation

    4 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024

20. Fax confirmation with image

    4 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Royce supported this idea  ·  Jun 18, 2024