Settings and activity
31 results found
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2 votes
Bob
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5 votesBob
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3 votes
An error occurred while saving the comment Bob
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20 votesBob
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348 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple usersBob
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473 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
Bob
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694 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
Bob
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4 votesBob
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6 votesBob
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37 votesUnder Review ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented.
Bob
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147 votesBob
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This feature is commonly called Call Monitoring
This appears to be only available for Premium and ultimate customers.
https://support.ringcentral.com/article-v2/8086.html?brand=RC_US&product=RingEX&language=en_US