Ability to answer the calls from other user using desk phone.
Ability to answer the calls from other users using the desk phone however the desk phone should not ring and the user should be notified by a blinking light in the desk phone only.
2
votes
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Bob commented
This feature is commonly called Call Monitoring
This appears to be only available for Premium and ultimate customers.
https://support.ringcentral.com/article-v2/8086.html?brand=RC_US&product=RingEX&language=en_US