Settings and activity

14 results found

1. Analytics - IVR key presses as a KPI option

   45 votes

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   Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Jan 16, 2026

2. Filter through SMS campaign numbers

   38 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Apr 3, 2025

3. Ability to download bulk users on SMS campaign

   26 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Apr 3, 2025

4. Analytics regarding Text Messaging/SMS

   252 votes

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   Future Consideration  ·  34 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Sep 10, 2024

5. Add SMS metrics to analytics reports

   23 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Sep 10, 2024

6. Analytics regarding Text Messaging/SMS

   36 votes

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   4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Sep 10, 2024

7. SMS Report LOG required.

   15 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Sep 10, 2024

8. sms performance report

   67 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Sep 10, 2024

9. HUD List Vertical Format vs Horizontal Format option

   48 votes

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   New  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Coy supported this idea  ·  Aug 24, 2024

10. Mute incoming call notifications while currently on a call for Mobile App

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Coy supported this idea  ·  Aug 24, 2024

11. Mute of Cellular ringer while using Android App

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Coy commented  ·  Aug 24, 2024  ·  Edit…  ·  Delete…

    It would be great if this feature would also stop the ringcentral app from ringing in Android/iOS when you are on a cellular call.

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    Coy supported this idea  ·  Aug 24, 2024

12. stop/pause incoming calls when on an active call

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Coy supported this idea  ·  Aug 24, 2024

13. MWI enable in the admin portal

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Coy shared this idea  ·  Aug 21, 2024

14. API for managing cost center in RC

    8 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Coy supported this idea  ·  Aug 21, 2024