Settings and activity

17 results found

1. Call transcription to text

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stefan Palmberg supported this idea  ·  Sep 30, 2025

2. Transcribe all calls as Admin

   4 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Stefan Palmberg supported this idea  ·  Sep 30, 2025

3. QoS for VIDEO is no longer drilling down correctly

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Stefan Palmberg supported this idea  ·  Sep 2, 2025

4. Forwarding Main Company Number Calls Directly To An External Number

   40 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Stefan Palmberg supported this idea  ·  Jul 16, 2025

5. Pause/Mute Recording Option for Internal Calls

   12 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stefan Palmberg supported this idea  ·  Jul 11, 2025

6. File Transfer Using Message in the Ring Central Application

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stefan Palmberg supported this idea  ·  Jun 27, 2025

7. Add Call Queue Pickup to Mobile App

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Stefan Palmberg supported this idea  ·  Apr 7, 2025

8. Rejecting Call Queues, send to VM

   124 votes

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   Future Consideration  ·  36 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stefan Palmberg supported this idea  ·  Apr 3, 2025

9. Site specific directory, Hide the company directory from specific users only

   98 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
   Stefan Palmberg supported this idea  ·  Apr 3, 2025

10. RingCX Digital Message Notification Improvements

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    39 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Stefan Palmberg supported this idea  ·  Mar 19, 2025

11. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

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    57 votes

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    3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKirill.V (Group Product Manager, RingCentral) responded

    In design

    Stefan Palmberg supported this idea  ·  Mar 19, 2025

12. add HUD feature to apple iphone app.

    121 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stefan Palmberg supported this idea  ·  Mar 5, 2025

13. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    77 votes

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    Future Consideration  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Stefan Palmberg supported this idea  ·  Mar 3, 2025

14. Admins need to control RingCentral app settings

    26 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stefan Palmberg supported this idea  ·  Feb 19, 2025

15. Feature to add more than one Contact Information when creating a case through support.ringcentral.com

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Stefan Palmberg supported this idea  ·  Feb 11, 2025

16. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    104 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stefan Palmberg supported this idea  ·  Jan 30, 2025
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    Stefan Palmberg commented  ·  Jan 30, 2025  ·  Edit…  ·  Delete…

    The customer has users with the need to access more than 5 shared voicemail boxes (which is the current limit) to be able to perform their jobs efficiently. They would like the option to increase the limit to 10 shared voicemail boxes for select users.

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17. Role-Based Toggle Visibility For SSO Enablement

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    3 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Stefan Palmberg supported this idea  ·  Jan 29, 2025