Settings and activity
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18 votes
Ernest
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90 votes
Thanks for the continued feedback on this one.
To clarify how RingCentral Video works today: if the meeting host hasn't joined, the first participant from your account to join is automatically given host/moderator controls — so a scheduled or recurring meeting can start and run even when the original host is out.
We also hear the specific request here: the ability to designate a named co-host or alternate host when scheduling, so a chosen colleague reliably holds those controls regardless of join order — and so dependent actions like automatic recording or breakout room management work as expected. That capability isn't available in RCV today.
This remains on our backlog. It isn't on the near-term roadmap yet, but the interest here is heard and we'll update this thread as our plans develop.
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28 votesErnest
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1 voteErnest
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1 voteNew · 0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant) · Admin →Ernest
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3 votesErnest
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2 votesErnest
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2 votesErnest
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6 votesErnest
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3 votesErnest
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3 votesErnest
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4 votesErnest
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156 votesErnest
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4 votesErnest
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40 votes
This is now live as of 7/10/2025-- additional details have been added to the failure message.
Ernest
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49 votes
You can now allow call queue members to handle multiple calls — perfect for busy environments where incoming calls keep rolling in. This feature lets agents place one call on hold while answering another, improving flexibility and efficiency for your team.
Learn more here:
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6 votesErnest
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4 votesErnest
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