Settings and activity
11 results found
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139 votes
Humberto
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140 votesHumberto
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225 votesHumberto
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14 votesHumberto
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169 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting
Humberto
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Can we schedule a text message to send at a later time? Can we schedule when to send a text message?
14 votesHumberto
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63 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This will be implemented in November 2024 as Call Queue Custom Rule Templates!
Humberto
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816 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
Humberto
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29 votesHumberto
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38 votes
An error occurred while saving the comment Humberto
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128 votesHumberto
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An error occurred while saving the comment Humberto
commented
This a dealbreaker for me. I am already looking for RingCentral alternatives at the moment. The 90 day call recording retention policy is a joke, my type of business actually needs to have 10 years of call recording, 1 year would be useful, but 90 days is simply offensive. Many times I need to go back and check past conversations with a consumer that I might have helped maybe earlier during the year or during the past 365 days.
I agree this does not make sense, when you already have a relationship with your customers, maybe when sending a first time message, but not for every new text message