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Settings and activity

14 results found

  1. Disable Incoming Call pop-up

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mars shared this idea  · 

  2. Position in Queue, Estimated wait time, and Call queue caller call back feature

    220 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mars commented  · 

    This should've been implemented from day 1

  3. Ring group

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Mars shared this idea  · 

  4. Holiday/Night Button

    85 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mars commented  · 

    We had a cyclone recently hitting one of the states where our retail chain operates hundreds of stores. We had to sit for days changing forwards and working hours.

    Where is your night option. This is ridiculous. Your call processing engine is a joke

    Mars supported this idea  · 

  5. Emergency Setup for Outages

    17 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Mars supported this idea  · 

  6. Longer ring time for deskphone/softphone

    22 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  7. IVR Wait

    24 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    166 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Block the ability to transfer calls from one site to another site

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mars supported this idea  · 

  10. Show Toll-free minute usage in Service Web

    65 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mars supported this idea  · 

  11. Streaming Music / Message on Hold

    79 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. Number Storage

    23 votes

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    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Ability to dial out while there is an incoming call

    90 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mars commented  · 

    I manage 900 sites on your platform. I'm bombarded with tickets re this issue day in and they out

    Mars supported this idea  · 

  14. Custom Rule for Internal Transfer

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Mars commented  · 

    It is interesting how the platform lets you configure this but ends up erroring or not working at all.

    You shouldn't call this a feature but a bug. You have bug where rule created to route different based in internal caller doesn't work