← RingCentral Ideas

Settings and activity

13 results found

  1. Position in Queue, Estimated wait time, and Call queue caller call back feature

    214 votes
    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mars commented  · 

    This should've been implemented from day 1

  2. Ring group

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Mars shared this idea  · 

  3. Holiday/Night Button

    84 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mars commented  · 

    We had a cyclone recently hitting one of the states where our retail chain operates hundreds of stores. We had to sit for days changing forwards and working hours.

    Where is your night option. This is ridiculous. Your call processing engine is a joke

    Mars supported this idea  · 

  4. Emergency Setup for Outages

    14 votes
    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Mars supported this idea  · 

  5. Longer ring time for deskphone/softphone

    22 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Mars supported this idea  · 

  6. IVR Wait

    22 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mars supported this idea  · 

  7. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    164 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mars supported this idea  · 

  8. Block the ability to transfer calls from one site to another site

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mars supported this idea  · 

  9. Show Toll-free minute usage in Service Web

    61 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mars supported this idea  · 

  10. Streaming Music / Message on Hold

    74 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Mars supported this idea  · 

  11. Number Storage

    22 votes
    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mars supported this idea  · 

  12. Ability to dial out while there is an incoming call

    90 votes
    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mars commented  · 

    I manage 900 sites on your platform. I'm bombarded with tickets re this issue day in and they out

    Mars supported this idea  · 

  13. Custom Rule for Internal Transfer

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Mars supported this idea  · 
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    Mars commented  · 

    It is interesting how the platform lets you configure this but ends up erroring or not working at all.

    You shouldn't call this a feature but a bug. You have bug where rule created to route different based in internal caller doesn't work