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  1. 75 votes

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    Khevin Quezada supported this idea  · 
  2. 2 votes

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    Khevin Quezada supported this idea  · 
  3. 2 votes

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    Khevin Quezada supported this idea  · 
  4. 2 votes

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    An error occurred while saving the comment
    Khevin Quezada commented  · 

    Request Summary:
    The customer would like to be notified when one of their email addresses is added to the Bounce DB, or when messages fail to send for any reason. The goal is to proactively identify and resolve delivery issues before a significant number of messages (e.g., 100+) are lost and need to be manually forwarded.

    Business Impact:
    Lack of notification leads to delayed awareness of failed message delivery, causing operational inefficiencies and potential communication breakdowns. A notification system would allow quicker resolution and reduce manual work.

    Requested Feature:

    Notification (email alert or dashboard flag) when an address is added to the Bounce DB

    Optional: A report/log showing recent entries to the Bounce DB for monitoring purposes

    Please review and let us know if this is feasible for future enhancement.

    Khevin Quezada supported this idea  · 
  5. 2 votes

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    Khevin Quezada supported this idea  · 
  6. 1,241 votes

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    Khevin Quezada supported this idea  · 
  7. 2 votes

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    Khevin Quezada supported this idea  · 
  8. 3 votes

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    An error occurred while saving the comment
    Khevin Quezada commented  · 

    Jason Case 27752657, explained in detail the issue. Please consider his request for review and was instructed to open a case for to us:
    Connor.herbert@ringcentral.com
    Dwatt.contractor@ringcentral.com
    Consulted local T3 provided: > https://wiki.ringcentral.com/display/~karen.porras/Feature+Request+Process#expand-Note1CaseDocumentation

    Khevin Quezada shared this idea  · 
  9. 2 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Khevin Quezada shared this idea  ·