Settings and activity

9 results found

1. Need option to schedule reports in Business Analytics with PDF

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Khevin supported this idea  ·  Aug 22, 2025

2. Request to Disable "Press Decline to Send to Voicemail" Prompt in RingCentral App

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Khevin supported this idea  ·  Jul 14, 2025

3. Feature Request: Notification for Email Addresses Added to Bounce DB

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khevin supported this idea  ·  May 23, 2025

4. Notification for Email Addresses Added to Bounce DB

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khevin commented  ·  May 23, 2025  ·  Edit…  ·  Delete…

   Request Summary:
   The customer would like to be notified when one of their email addresses is added to the Bounce DB, or when messages fail to send for any reason. The goal is to proactively identify and resolve delivery issues before a significant number of messages (e.g., 100+) are lost and need to be manually forwarded.

   Business Impact:
   Lack of notification leads to delayed awareness of failed message delivery, causing operational inefficiencies and potential communication breakdowns. A notification system would allow quicker resolution and reduce manual work.

   Requested Feature:

   Notification (email alert or dashboard flag) when an address is added to the Bounce DB

   Optional: A report/log showing recent entries to the Bounce DB for monitoring purposes

   Please review and let us know if this is feasible for future enhancement.

   Save Submitting...
   Khevin supported this idea  ·  May 23, 2025

5. Phone Directory report to show the list company number here on my end

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Khevin supported this idea  ·  May 6, 2025

6. Shared SMS were multiple users can receive and send SMS on specific number

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   164 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

   
   

   To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

   
   

   Thank you! 

   Khevin supported this idea  ·  May 6, 2025

7. A generic password for easier access of devices via GUI

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khevin supported this idea  ·  Apr 30, 2025

8. Removal of Full-Screen mode under Gallery View (RCV)

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   New  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Khevin commented  ·  Apr 24, 2025  ·  Edit…  ·  Delete…

   Jason Case 27752657, explained in detail the issue. Please consider his request for review and was instructed to open a case for to us:
   Connor.herbert@ringcentral.com
   Dwatt.contractor@ringcentral.com
   Consulted local T3 provided: > https://wiki.ringcentral.com/display/~karen.porras/Feature+Request+Process#expand-Note1CaseDocumentation

   Save Submitting...
   Khevin shared this idea  ·  Apr 24, 2025

9. RingCentral APP AI Notes on Max Agent

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Khevin shared this idea  ·  Mar 14, 2025