← RingCentral Ideas

Settings and activity

7 results found

  1. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    16 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kevin supported this idea  · 

  2. Assign 2 desk phones with 1 line

    29 votes
    New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kevin supported this idea  · 

  3. Show Caller ID of the call being forwarded, not user forwarding

    6 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kevin supported this idea  · 

  4. Call Display visible when calls are transferred from Reception

    20 votes
    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    This is a thing many of our users have commented on. A transferred call appears the same as a call initiated by the transferring user.

    Kevin supported this idea  · 

  5. Allow Administrator to disable "Auto-answer call" feature

    94 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kevin supported this idea  · 

  6. Ability for administrator to remove "Generate notes for all calls" function

    31 votes
    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Kevin supported this idea  · 

  7. Disable AI "Automatic notes"

    28 votes
    New  ·  1 comment  ·  RingSense & AI » Other  ·  Admin →
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    Kevin supported this idea  ·