Show Caller ID of the call being forwarded, not user forwarding
Please display the Caller ID of the caller/solicitor on forwarded calls, not the etension of the user forwarding the call.
16
votes
Seth
shared this idea
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River
commented
This will help tremendously if implemented as it is confusing to clients and other staff within the firm when forwarding calls and received forwarded calls.
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Joshua
commented
This is incredibly frustrating for a large company and/or high volume law firm, and trust this simple change will be implemented soon.
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Caroline
commented
How is this not already implemented‽
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David
commented
Please advise when completed necessary when forwarding calls