Settings and activity
5 results found
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1 vote
Mac Taguiam shared this idea ·
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1 vote
Mac Taguiam shared this idea ·
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1 vote
Mac Taguiam shared this idea ·
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116 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Admins, learn how to set up this feature here!
An error occurred while saving the comment Mac Taguiam supported this idea ·
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1 vote
Mac Taguiam shared this idea ·
The customer is using the Desktop App to receive calls.
He is a member of a call queue.
Concurrent calls per member is 5 calls.
-Current behavior-
When a call came in. The first call must be answered first for him to see the second caller.
-Proposed feature-
Ability to choose which call to answer when 2 calls come in at the same time.