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4 results found

  1. Support for CallRail Whisper Message When Forwarding to RingCentral

    1 vote
    New  ·  0 comments  ·  RingSense & AI » Other  ·  Admin →
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    Mac shared this idea  · 

  2. Updating the RingCentral App of all users at once Using the auto-update MSI feature for the RingCentral Windows desktop app

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Admin →
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    Mac shared this idea  · 

  3. Allow handling of multiple Call Queue calls

    116 votes
    26 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mac commented  · 

    The customer is using the Desktop App to receive calls.
    He is a member of a call queue.
    Concurrent calls per member is 5 calls.
    -Current behavior-
    When a call came in. The first call must be answered first for him to see the second caller.
    -Proposed feature-
    Ability to choose which call to answer when 2 calls come in at the same time.

    Mac supported this idea  · 

  4. feature where an announcement will be played advising the pending bill of the caller before it will route to an IVR, when dialing the main

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Mac shared this idea  ·