Settings and activity

35 results found

1. Use the app in conjunction with a physical phone

   160 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This feature is currently in open beta and available for all!

   Jimbo supported this idea  ·  May 28, 2025

2. Enable AI transcription on Desk phone

   240 votes

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   Planned  ·  66 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jimbo commented  ·  May 28, 2025  ·  Edit…  ·  Delete…

   AGREED! Please get this done ASAP!

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   Jimbo supported this idea  ·  May 28, 2025

3. Rejected calls should not return on the same member on call queue

   27 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jimbo commented  ·  May 15, 2025  ·  Edit…  ·  Delete…

   We use a team line handled by a call queue and this issue is VERY consistent and causes inefficiency and interruption. Please fix this!!

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   Jimbo supported this idea  ·  May 15, 2025

4. Can we schedule a text message to send at a later time? Can we schedule when to send a text message?

   14 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jimbo supported this idea  ·  May 12, 2025

5. Please add the option to schedule text delivery

   8 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jimbo supported this idea  ·  May 12, 2025

6. Ability to Schedule Text Messages

   244 votes

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   49 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

   Jimbo supported this idea  ·  May 12, 2025

7. I would like to have the ability to type a message and be able to schedule it for a "send date or at a later date and time."

   17 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jimbo commented  ·  May 12, 2025  ·  Edit…  ·  Delete…

   We would like this feature as well - it would be very helpful to our business process and would grow the amount of texts we use!

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   Jimbo supported this idea  ·  May 12, 2025

8. Please switch back to previous SMS format!

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jimbo supported this idea  ·  May 12, 2025

9. Making SMS texting while on call faster/more efficient for desktop program (not extension)

   97 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jimbo supported this idea  ·  May 12, 2025

10. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Jimbo supported this idea  ·  May 12, 2025

11. Activate RC mobile app to answer a forwarded call from another RC extension

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jimbo commented  ·  May 12, 2025  ·  Edit…  ·  Delete…

    Is there any action on this? This is a real problem!

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    Jimbo supported this idea  ·  May 12, 2025

12. Preview pasted image in SMS Texts!

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    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jimbo shared this idea  ·  May 9, 2025

13. Preview of image pasted/added into chat

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jimbo supported this idea  ·  May 9, 2025

14. SMS/Text to Email Feature

    15 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jimbo supported this idea  ·  May 9, 2025

15. Text Messaging Reply Option

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jimbo supported this idea  ·  May 2, 2025