Settings and activity

31 results found

1. Ability to **respond** to short code SMS messages.

   181 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  May 28, 2026

2. Allow SMS Outbound Caller ID Change

   63 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  May 27, 2026

3. Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  May 8, 2026

4. Capability of identifying the language for SMS

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Dominique shared this idea  ·  May 1, 2026

5. download call recording with the name or number of the caller

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Apr 24, 2026

6. Al Receptionist Closing Spiel

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dominique shared this idea  ·  Apr 2, 2026

7. Enhanced Audio Management: Option to Mute or Lower Call Waiting Alerts During Active Calls

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Mar 24, 2026

8. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   156 votes

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   Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Mar 20, 2026

9. Enable SMS for UK numbers

   121 votes

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   36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Exciting news! This is planned for Q3 2026. More details to come.

   Dominique supported this idea  ·  Mar 19, 2026

10. Access to call transcript history for all users

    14 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Mar 17, 2026

11. show the caller id for inbound SMS

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Mar 13, 2026

12. Business SMS Booster (Shared SMS Inbox) Functionality on MMS.

    32 votes

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    9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Very excited to share that SMS Shared Inbox does support MMS! Please ensure you are on the latest version of the app.

    
    

    You'll now be able to send and receive Images, Videos, GIFs in line with the content guidelines and support filetypes for MMS.

    Dominique shared this idea  ·  Mar 12, 2026

13. keep online status for mobile app

    17 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Mar 9, 2026

14. Option to increase SMS storage to more than 5000 before it gets deleted.

    10 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Feb 9, 2026

15. ability to send fax using the call queue number

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Feb 6, 2026

16. Group Text Messaging

    96 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Feb 6, 2026

17. Email to Fax for Email Addresses Assigned to Multiple Extensions

    5 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Feb 6, 2026

18. Multiple recipient for faxes and SMS

    257 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jan 29, 2026

19. Reputation Management support for phone numbers being flagged as Spam.

    77 votes

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    Under Review  ·  8 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jan 28, 2026

20. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    69 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Dec 10, 2025