Settings and activity

48 results found

1. Respect "Forward All Calls" Settings for Call Queue Members

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Sep 24, 2026

2. AI Receptionist Voice Response

   10 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Sep 16, 2026

3. DTMF / Keypress Fallback to Human Representative in AI Receptionist

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Sep 10, 2026

4. Option to assign the internal extension number ( Video Pro Only) as the caller ID in the custom rule condition

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Sep 4, 2026

5. Use Extension Number as Caller ID for Custom Rules

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Sep 4, 2026

6. Centralized Call History, Voicemail, Notes, and Recordings

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Aug 28, 2026

7. Delayed Ringing Option

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Aug 6, 2026

8. Add audio output toggle (Earpiece vs. Speaker) for Video Meetings on Mobile Browsers.

   4 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Jul 31, 2026

9. Automatic App Update whenever re-using old Extensions

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Jul 21, 2026

10. Add a sidetone feature on the RingCentral app audio settings for external headphones config

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jul 8, 2026

11. opt out date

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 30, 2026

12. Remove missed call from queue members if answered

    223 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Dominique supported this idea  ·  Jun 24, 2026

13. Regard the pick-up of any parked call as 'Inbound' for call recording purposes

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 23, 2026

14. Missed calls to queue showing up as "Answered Elsewhere"

    54 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 23, 2026

15. Forwarding Main Company Number Calls Directly To An External Number

    47 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 11, 2026

16. Increase Data Retention of text message

    6 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Dominique shared this idea  ·  Jun 2, 2026

17. Feature of Ring Back Ring Tone

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 2, 2026

18. Ability to **respond** to short code SMS messages.

    193 votes

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    Under Review  ·  36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  May 28, 2026

19. Allow SMS Outbound Caller ID Change

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  May 27, 2026

20. Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  May 8, 2026