Settings and activity

29 results found

1. Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  May 8, 2026

2. Capability of identifying the language for SMS

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Dominique shared this idea  ·  May 1, 2026

3. download call recording with the name or number of the caller

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Apr 24, 2026

4. Al Receptionist Closing Spiel

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dominique shared this idea  ·  Apr 2, 2026

5. Enhanced Audio Management: Option to Mute or Lower Call Waiting Alerts During Active Calls

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Mar 24, 2026

6. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   152 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Mar 20, 2026

7. Enable SMS for UK numbers

   120 votes

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   36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Exciting news! This is planned for Q3 2026. More details to come.

   Dominique supported this idea  ·  Mar 19, 2026

8. Access to call transcript history for all users

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Mar 17, 2026

9. show the caller id for inbound SMS

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Mar 13, 2026

10. Business SMS Booster (Shared SMS Inbox) Functionality on MMS.

    31 votes

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    New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique shared this idea  ·  Mar 12, 2026

11. keep online status for mobile app

    17 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Mar 9, 2026

12. Option to increase SMS storage to more than 5000 before it gets deleted.

    10 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Feb 9, 2026

13. ability to send fax using the call queue number

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Feb 6, 2026

14. Group Text Messaging

    96 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Feb 6, 2026

15. Email to Fax for Email Addresses Assigned to Multiple Extensions

    5 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Feb 6, 2026

16. Multiple recipient for faxes and SMS

    255 votes

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    Under Review  ·  44 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jan 29, 2026

17. Reputation Management support for phone numbers being flagged as Spam.

    77 votes

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    Under Review  ·  8 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jan 28, 2026

18. Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

    69 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Dec 10, 2025

19. Retrieved data for a deleted user extension

    37 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Nov 12, 2025

20. Use a call queue number as SMS caller id

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Oct 23, 2025