Settings and activity

45 results found

1. Option to assign the internal extension number ( Video Pro Only) as the caller ID in the custom rule condition

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Sep 4, 2026

2. Use Extension Number as Caller ID for Custom Rules

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Sep 4, 2026

3. Centralized Call History, Voicemail, Notes, and Recordings

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Aug 28, 2026

4. Delayed Ringing Option

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Aug 6, 2026

5. Add audio output toggle (Earpiece vs. Speaker) for Video Meetings on Mobile Browsers.

   4 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Jul 31, 2026

6. Automatic App Update whenever re-using old Extensions

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Jul 21, 2026

7. Add a sidetone feature on the RingCentral app audio settings for external headphones config

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Jul 8, 2026

8. opt out date

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Dominique supported this idea  ·  Jun 30, 2026

9. Remove missed call from queue members if answered

   223 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this feature here.

   Dominique supported this idea  ·  Jun 24, 2026

10. Regard the pick-up of any parked call as 'Inbound' for call recording purposes

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 23, 2026

11. Missed calls to queue showing up as "Answered Elsewhere"

    54 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 23, 2026

12. Forwarding Main Company Number Calls Directly To An External Number

    46 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 11, 2026

13. Increase Data Retention of text message

    6 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Dominique shared this idea  ·  Jun 2, 2026

14. Feature of Ring Back Ring Tone

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Jun 2, 2026

15. Ability to **respond** to short code SMS messages.

    193 votes

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    Under Review  ·  36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  May 28, 2026

16. Allow SMS Outbound Caller ID Change

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  May 27, 2026

17. Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  May 8, 2026

18. Capability of identifying the language for SMS

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Dominique shared this idea  ·  May 1, 2026

19. download call recording with the name or number of the caller

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dominique supported this idea  ·  Apr 24, 2026

20. Al Receptionist Closing Spiel

    10 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dominique shared this idea  ·  Apr 2, 2026