Settings and activity

88 results found

1. Include All Phones on the Licenses and Inventory Report

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  Feb 13, 2026

2. RingCentral App: Can features be customized?

   16 votes

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   Merinia Ampon supported this idea  ·  Feb 10, 2026

3. RingCentral app for Salesforce option to add "touch point" date field and "open task" button to the softphone pop up

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  Feb 6, 2026

4. Use RingCentral number for Zelle

   2 votes

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   Merinia Ampon shared this idea  ·  Feb 5, 2026

5. speech-to-text

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  Feb 3, 2026

6. Incoming call when in Meeting status

   14 votes

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   Merinia Ampon supported this idea  ·  Jan 27, 2026

7. Ability to hide caller ID name for all incoming faxes

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   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Merinia Ampon shared this idea  ·  Jan 26, 2026

8. Add "Unknown" or "Other" Call Result Column in Business Analytics Widgets

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  Jan 22, 2026

9. Ability to put Note on Customized Template of Fax Cover Page

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  Dec 29, 2025

10. Allow multiple supervisors to monitor a call simultaneously

    72 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Dec 22, 2025

11. Conference/3-way calling Automatic recording

    41 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Dec 22, 2025

12. OTP from Telegram to RingCentral

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Dec 17, 2025

13. SMS Monitoring

    59 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Dec 10, 2025

14. Add the ability to enable/disable the AI Notes feature on transferred calls.

    15 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Dec 5, 2025

15. Increase data retention for call logs more than 2 years

    32 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Nov 18, 2025

16. Block all Outside Incoming Calls

    18 votes

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    New  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Nov 11, 2025

17. Sync DND Status of Deskphone with Service Web and RC App

    16 votes

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    5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Nov 10, 2025

18. RC app fax default view and download location selection

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Oct 16, 2025

19. Allow customization of voicemail notification subject lines

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Oct 2, 2025

20. AI receptionist Calendar

    6 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Oct 2, 2025