Settings and activity

131 results found

1. Retain the main number as SMS outbound caller id.

   46 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 3, 2025

2. text to speech improvements

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 26, 2025

3. Option to upload a new greeting/prompt by dialing in/calling in

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 16, 2025

4. Disable Call recording announcement

   69 votes

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   New  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 15, 2025

5. All Company #'s Available for SMS amongst multiple users NOT JUST operator extension

   23 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 15, 2025

6. Integration Console - Salesforce connect

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   21 votes

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   6 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminByrne (Group PM, RingCentral) responded

   According to the PM, this was completed Q1 2026!

   Ly supported this idea  ·  May 14, 2025

7. Use Company Main Number as caller ID for texting from all extension for all users.

   59 votes

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   New  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 8, 2025

8. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   152 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Apr 24, 2025

9. Forward SMS to External Phone Number

   18 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Apr 4, 2025

10. Share video cloud recording with external parties

    130 votes

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    Planned  ·  18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Feb 18, 2025

11. AI note taker

    29 votes

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    New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Feb 18, 2025