Settings and activity

181 results found

1. Block spam SMS to main number

   60 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jul 1, 2025

2. Enable AI transcription on Desk phone

   294 votes

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   Planned  ·  83 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 27, 2025

3. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   236 votes

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   Planned  ·  49 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 26, 2025

4. Call Forwarding Visibility in Call Logs (External number)

   7 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 20, 2025

5. Simple Temporary password

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 12, 2025

6. Multiple recipient for faxes and SMS

   261 votes

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   Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 10, 2025

7. Filter receive SMS/ MMS to automatically block unwanted messages.

   9 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 5, 2025

8. RingCentral for HubSpot Mobile Experience

   19 votes

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   Under Review  ·  9 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 5, 2025

9. Forward faxes to a external number

   32 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Jun 3, 2025

10. Allow setting the Company Fax/SMS Recipient to a call queue

    43 votes

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    Future Consideration  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 3, 2025

11. Retain the main number as SMS outbound caller id.

    48 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Jun 3, 2025

12. text to speech improvements

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  May 26, 2025

13. Option to upload a new greeting/prompt by dialing in/calling in

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  May 16, 2025

14. Disable Call recording announcement

    73 votes

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    New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  May 15, 2025

15. All Company #'s Available for SMS amongst multiple users NOT JUST operator extension

    23 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  May 15, 2025

16. Integration Console - Salesforce connect

    •  

    21 votes

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    6 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Principal Product Manager, RingCentral) responded

    According to the PM, this was completed Q1 2026!

    Ly supported this idea  ·  May 14, 2025

17. Use Company Main Number as caller ID for texting from all extension for all users.

    62 votes

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    New  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  May 8, 2025

18. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    174 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 24, 2025

19. Forward SMS to External Phone Number

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 4, 2025

20. Share video cloud recording with external parties

    130 votes

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    18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    A meeting host can share a cloud recording with both internal recipients and people outside their organization, using Share Meeting Materials. Available today in video meetings on the desktop app and on the Web (Browser). See Viewing and managing meeting recordings.

    
    

    Ly supported this idea  ·  Feb 18, 2025