Settings and activity

128 results found

1. Block numbers from being manually dialed, not only on dialler or inbound.

   14 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

2. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

   66 votes

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   New  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

3. Allow admins only to still use a password when all other users has enforced SSO.

   15 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

4. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

   22 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

5. disable the SMS opt out box

   43 votes

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   New  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

6. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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   30 votes

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   New  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

7. "No Change" Option for Customizing MS Teams "Offline" Call Presence Sync

   53 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

8. Feature Request: Super Admin Self-Service Contact Center Routing Change

   22 votes

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   2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

9. Call Queue: Simultaneous | Add more than 50 members

   64 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Jan 21, 2026

10. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    46 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    7549 Rodney supported this idea  ·  Jan 21, 2026

11. configurable change time of presence status to inactivity

    103 votes

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    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

12. SMS Auto-Forwarding

    97 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

13. Show Toll-free minute usage in Service Web

    67 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

14. Ability to dial out while there is an incoming call

    94 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

15. SMS Signature

    88 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

16. Enable/Disable OnDemand Call Recording by user (not system wide)

    78 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

17. Audo Dial (RingDown) feature for Cisco ATA191

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Feb 18, 2026

18. Shared SMS were multiple users can receive and send SMS on specific number

    1,443 votes

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    341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    7549 Rodney supported this idea  ·  Oct 29, 2025

19. Provide a way to directly leave voicemails without first calling someone

    32 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    7549 Rodney commented  ·  Oct 22, 2025  ·  Edit…  ·  Delete…

    This is a basic feature in several old phone systems called Express Messaging.

    Please make this happen soon!!

    Save Submitting...
    7549 Rodney supported this idea  ·  Oct 22, 2025

20. Settings to automatically keep the keypad on the ringcentral app attached and not pop out.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 21, 2025