Settings and activity

128 results found

1. Block numbers from being manually dialed, not only on dialler or inbound.

   14 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

2. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

   80 votes

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   New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

3. Allow admins only to still use a password when all other users has enforced SSO.

   21 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

4. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

   25 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

5. disable the SMS opt out box

   45 votes

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   New  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

6. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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   33 votes

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   New  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

7. "No Change" Option for Customizing MS Teams "Offline" Call Presence Sync

   54 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

8. Feature Request: Super Admin Self-Service Contact Center Routing Change

   23 votes

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   2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Apr 20, 2026

9. Call Queue: Simultaneous | Add more than 50 members

   69 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   7549 Rodney supported this idea  ·  Jan 21, 2026

10. TEXT MESSAGE SMS NUMBER WE SENT FROM

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    46 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

    7549 Rodney supported this idea  ·  Jan 21, 2026

11. configurable change time of presence status to inactivity

    106 votes

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    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

12. SMS Auto-Forwarding

    104 votes

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    Under Review  ·  30 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

13. Show Toll-free minute usage in Service Web

    72 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

14. Ability to dial out while there is an incoming call

    99 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

15. SMS Signature

    89 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

16. Enable/Disable OnDemand Call Recording by user (not system wide)

    83 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Jan 21, 2026

17. Audo Dial (RingDown) feature for Cisco ATA191

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Feb 18, 2026

18. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 29, 2025

19. Provide a way to directly leave voicemails without first calling someone

    32 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    7549 Rodney commented  ·  Oct 22, 2025  ·  Edit…  ·  Delete…

    This is a basic feature in several old phone systems called Express Messaging.

    Please make this happen soon!!

    Save Submitting...
    7549 Rodney supported this idea  ·  Oct 22, 2025

20. Settings to automatically keep the keypad on the ringcentral app attached and not pop out.

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    7549 Rodney supported this idea  ·  Oct 21, 2025