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Settings and activity

62 results found

  1. Admin import of contacts for users or whole company.

    56 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joe supported this idea  · 

  2. Contacts- ALL

    54 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Request to Support Favorites for CSV-Imported Contacts with "RingCentral (Default)" Source

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Joe supported this idea  · 

  4. Import contact lists from CallTools

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Manually Create Company Directory In RingCentral without Importing or exporting contacts.

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Joe supported this idea  · 

  6. Allow comma symbol to be used as pauses for contact numbers when importing contacts via .csv file

    4 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joe supported this idea  · 

  7. add the ability to add contacts from other sources

    2 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Ability to turn off ads or promotional content from the email voicemail notifications or other notifications

    19 votes

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    New  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joe commented  · 

    There is no need to push your new AI or any adds for that matter also. Please remove ALL these adds from emails delivered to our users. No need to use a company's user base for your marketing.

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    Joe commented  · 

    There is no need to promote anything new with Ring Central on a voicemail email to a users inbox. Especially if there are confidential messages. This is waisted space in email and can cause confusion for users. Send "email promotional" items to ADMINs' of account only. We already own your softwarte so no need for every little "ad." Makes RC seems to pushy and will avoid user confusion for "clickable" links ...

    Joe supported this idea  · 

  9. External Contact Export Edits

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Joe shared this idea  · 

  10. Automatic Update of External Shared Contact

    11 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joe supported this idea  · 

  11. Forwarding Voicemail to another user

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Joe commented  · 

    This is a necessity as other phone providers have this option. This is paramount for receptionists and large organizations that need to have all calls sent to voicemail for callbacks promptly. Please get this done ASAP as you’re behind the gun on this one while others have this implemented!

    Joe supported this idea  · 

  12. Call queue groups should also be visible on the HUD

    81 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Joe supported this idea  · 

  13. add HUD feature to apple iphone app.

    122 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Global HUD updates to users

    18 votes

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    4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  15. Expanded Hud Layout Options

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  16. HUD List Vertical Format vs Horizontal Format option

    48 votes

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    New  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  17. add hud to customize tabs

    11 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    1. Choose "Settings" on the left navigation (near the bottom)

    2. Choose "Customize tabs"

    3. Choose "Customize your navigation menu"

    4. Enable HUD to be displayed on the "Main Menu"

    Joe supported this idea  · 

  18. Combine HUD and APP into one app

    158 votes

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    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  19. Combine HUD to include CALL QUEUEs

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  20. RingCentral should be able to identify and received AUTOMATIC INBOUND CALL from third party authenticator.

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joe commented  · 

    There should be a toggle in the admin portal for permission (to slide a toggle bar) to allow or block robo calls. It would not allow the user level access, but only admins to unblock (to keep security locked down) and to provide extra protection for spam and robo calls. A use case; an HR dept with authentication codes from DIDs getting blocked form providers, should have the option to select allow/block so they can get a code to their desktop app or to mobile app.

    Joe supported this idea  · 
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