Settings and activity

15 results found

1. Allow Super Admins to restrict and select specific Outbound Caller ID numbers per user

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jan shared this idea  ·  Oct 1, 2026

2. Option to retrieved a deleted Custom Greeting

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Oct 1, 2026

3. Maximum concurrent call announcement settings

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Sep 29, 2026

4. For Super Admin to access other users Glip messages

   20 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Sep 11, 2026

5. Option to Restrict the SMS Server for Metada, logs, and message content to be stored in US based servers only

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Sep 11, 2026

6. Disable Shared Inbox Feature on the Admin Portal

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Sep 1, 2026

7. Group SMS - Enable the ability to see all replies from internal numbers in a Group SMS thread that involves an external number.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Aug 24, 2026

8. Conversational AI Receptionist SMS Handling

   5 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Jul 23, 2026

9. Include contents of SMS/MMS on the Logs

   169 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  May 1, 2026

10. The ability to automatically save received photos on the RingCentral App

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  May 1, 2026

11. SMS Segment Count visible on the RingCentral App

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    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Apr 22, 2026

12. Add the ability to create, edit, and delete contacts one at a time directly within the External Shared Contacts Directory.

    56 votes

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    New  ·  18 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Apr 8, 2026

13. AI Transcription Masking

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Mar 13, 2026

14. Missed Call behavior in Call Queues using Simultaneous Ring

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    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Mar 11, 2026

15. use number for verification

    7 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Mar 10, 2026