Settings and activity

69 results found

1. audit trail -> need display reel performer

   18 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Nov 5, 2026

2. Request for After-Hours Callback Appointment Booking Link

   5 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Elmer commented  ·  Oct 29, 2026  ·  Edit…  ·  Delete…

   The customer is looking to configure their system to send a booking link to clients who contact them outside of business hours, enabling scheduled callbacks during standard operating times.

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   Elmer supported this idea  ·  Oct 29, 2026

3. Remove deleted users from Performance Reports

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   10 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Oct 23, 2026

4. Feature Request: Display Company Name for Incoming Calls on Multi-Account Setup

   8 votes

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   New  ·  3 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Elmer commented  ·  Oct 22, 2026  ·  Edit…  ·  Delete…

   A user managing multiple RingCentral accounts needs a way to easily identify which specific company a client is calling. Currently, when logged into and switching between different accounts, there is no indicator on incoming calls to show which of the accounts is ringing

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   Elmer supported this idea  ·  Oct 22, 2026

5. Ability to exclude users from default company teams based on site assignment or turn off auto-join for account-wide

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Oct 15, 2026

6. Support DTMF Extension Dialing Within AI Receptionist

   14 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Oct 12, 2026

7. Auto Translate

   17 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Oct 12, 2026

8. Unified Audit Trail for Report Subscriptions

   10 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Oct 6, 2026

9. Call recording not showing in simple view

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Oct 5, 2026

10. 2 different credentials on the same user extension

    18 votes

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    1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 30, 2026

11. Hold Music for Internal Transfer

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 29, 2026

12. Bulk Export Capability for User Outbound Caller IDs in Admin Portal

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 23, 2026

13. Remote Access Limitation

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    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 22, 2026

14. Additional emergency calling notifications

    24 votes

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    New  ·  6 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 22, 2026

15. Support Selecting Another Extension's Details (Boss/Executive) for Outbound Fax Caller ID and Cover Sheet Sender

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Elmer shared this idea  ·  Sep 21, 2026

16. SMS Rules - Forward SMS to Another User

    16 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 21, 2026

17. Pair More Than 4 Handsets to Yealink Device

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 21, 2026

18. Dynamic Email-to-Fax Cover Page Selection by Sender Email Domain

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 14, 2026

19. Phone system admin and super admin has the ability to edit call recording settings. User admin should also have this ability, as it is also

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 10, 2026

20. Need SMS 2 Factor Authentication Capabilities

    37 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Sep 3, 2026