Settings and activity

36 results found

1. custom role can only access selected call queue on analytics

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Sep 8, 2026

2. AI Receptionist - Ability to disable transfer confirmation message

   8 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Sep 4, 2026

3. Downloading AI Transcript in Bulk

   27 votes

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   New  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Sep 1, 2026

4. increase volume for Yealink deskphone

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Aug 28, 2026

5. Substitute Caller ID for SMS

   18 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Aug 27, 2026

6. Feature Request: Customizable Left Margin Headers for Fax Transmissions

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Aug 24, 2026

7. Option to Delete ALL Call Logs from the RC App

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Aug 24, 2026

8. Allow account users to dial the last 4 digits of their main line from any authorized phone or internal extension to bypass normal main line

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Aug 24, 2026

9. Live Call Translator

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Aug 24, 2026

10. To configure the RingCentral AI Receptionist to transfer calls to a Message-Only Extension using the 'Search Extension' option under 'Add R

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Aug 21, 2026

11. The customer is requesting a desk phone feature code that allows users to easily forward incoming calls to an external phone number when the

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Aug 17, 2026

12. Fax Confirmation to state = Successfully Sent

    13 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Aug 13, 2026

13. Display which key the customer pressed on their desk phone.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Aug 11, 2026

14. CNAM update in bulk

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Aug 7, 2026

15. IVR Key Press Identifier

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Aug 6, 2026

16. omassist

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    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Aug 6, 2026

17. Enable Callback KPI in the Business Analytics

    10 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Jul 27, 2026

18. Sync/Share contacts of an extension automatically to other extensions

    22 votes

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    New  ·  4 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Jul 23, 2026

19. Analog phones

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Jul 22, 2026

20. Business Analytics - Refused Calls

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    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Jul 21, 2026