Settings and activity

20 results found

1. Enable Callback KPI in the Business Analytics

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 27, 2026

2. Sync/Share contacts of an extension automatically to other extensions

   16 votes

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   New  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 23, 2026

3. Analog phones

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 22, 2026

4. Business Analytics - Refused Calls

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 21, 2026

5. download call recordings by date range not using the URL

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   New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 21, 2026

6. AI Receptionist: After-Hours Scheduling & Unresolved Call Fallback to Message-Only Extension

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 10, 2026

7. Prompt for dialing invalid extension

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 8, 2026

8. number tagged as spam

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 6, 2026

9. Support Skin Tone Selection for Smiley Face Emojis

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Jul 6, 2026

10. New Skill Request: Send Emails

    16 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Jun 29, 2026

11. Drop 1st call and Answer 2nd incoming call / Release 1st call and Answer 2nd incoming call on Mitel deskphone

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sean shared this idea  ·  Jun 17, 2026

12. Use Keypad to Dial an extension during or after AIR message

    9 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Jun 16, 2026

13. Hide the call queue name from call queue members' view

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Jun 5, 2026

14. Increase the capacity for user extensions that can be added as Meeting Delegates to 40 or more.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Jun 1, 2026

15. Be able to use the *9 to record a call even if the automatic call recording is also enable.

    3 votes

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    Sean supported this idea  ·  May 5, 2026

16. Dial By Name

    3 votes

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    Sean supported this idea  ·  May 5, 2026

17. adaptive approach on ai notes/transcripts

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    8 votes

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    Sean supported this idea  ·  Apr 21, 2026

18. Ability to have time filter under business analytics trends section

    5 votes

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    Sean supported this idea  ·  Apr 20, 2026

19. Ability to filter the number added in route properties for all workflows

    10 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Nov 26, 2025

20. Integrate both RingCX and RingEX in Salesforce

    7 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Sean supported this idea  ·  Nov 18, 2025