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  1. Can we please standardise all login details for the physical Yealink handsets. We need to regularliy login to the yealink portal to make changes to handsets and need everything standardised please

    1 vote

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  2. Devices assigned to a Shared Line should have a Paging Key.

    The Paging key should also be available on devices assigned to a Shared Line group, rather than being initiated using DTMF.

    2 votes

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  3. Yealink T48U | Need to access Corporate Contacts (LDAP) if the user is assigned to another site.

    3 votes

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  4. customers who opted to use and/or change to Poly Trio 8300 for its WIFI functionality hits a roadblock as they expect the WIFI functionality to work before or during provisioning. The phone must be connected hard wired first and does not instantly connects to WIFI.

    Does not work if their setup does not ethernet set up

    1 vote

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  5. TLS Being Flagged on Vulnerability Scan/ A vulnerability scan flagged our physical phones stating outdated TLS versions 1 and 1.1 are on the phones. Below is the message. Could you please assist with this?
    TLSv1 is enabled and the server supports at least one cipher.

    TLS 1.2 is working and the default. However, TLS 1.0 and 1.1 are still enabled on the handsets flagging it with a vulnerability. We were trying to get the outdated versions of TLS disabled.

    5 votes

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  6. Since Grandstream deskphones are initially on manual provisioning, we would like the call waiting feature even though it is manually provisioned

    2 votes

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  7. Audit Trail for Yealink Desk Phones

    To track changes made on Yealink desk phones and identify issues affecting call queues, set up an audit trail. This will help you monitor and review any modifications that might impact performance.

    1 vote

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  8. 2 votes

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  9. ringdown feature for yealink

    1 vote

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  10. Plantronics 8040 and 8240 should be supported

    2 votes

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  11. Support for Wider Range of Headset Brands

    Enterprise Headsets are becoming more and more available and affordable. Different company's are now opting in acquiring affordable yet competitive headsets.

    Please have Sennheiser Bluetooth Headset supported in the near future.

    1 vote

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  12. Please update the Mitel 6930 and 6940 firmware so they don't reboot when an HUD is updated from the app. When updating speed dials on the Mitel portal they would always update the speed dial buttons without ever rebooting the phones. With Ring Central even moving the order of the HUD on the app causes the phones to reboot.

    At a minimum there should be a button on the App to push out the updated HUD with a warning that it will reboot the phone.

    Many users computers are connect through the phones so rebooting the phones cause the computer…

    1 vote

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  13. We are trying to upgrade the firmware version of Poly Trio 8800 to 7.2.8.0031, but it keeps on reverting to 7.2.4 since the phones are assisted provisioned.

    1 vote

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  14. Have a feature to schedule auto-restart for deskphones

    1 vote

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  15. Allow use of eSIM or SIM based deskphone device like Yealink T67 & T64 on RC platform. This allows for easy deployment for SMB customers. Customers do not have to worry about getting a internet connection for the device, instead use the 4G data.

    https://www.yealink.com/en/product-detail/lte-sip-phone

    1 vote

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  16. Would be better if we have an option to turn off the Beep sound whenever there was a voicemail left to minimize the noise in the workplace.

    2 votes

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  17. Customer wants to have the ability to set the desk phone to ring on specific calls only. The rest of the calls should only show notification on the desk phone screen

    2 votes

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  18. Feature Request : Have option to adjust Off Hook Timeout for Cisco ATA devices

    Details : currently no option to adjust the timer when the phone connected to the ATA device is off hook causing it to timeout after 20 sec we need to have the option to adjust and customize the timer to allow longer or shorter time when idle

    Current behavior : off hook times out after a few seconds it being idle

    Brand : BT Business

    2 votes

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  19. The client wanted to have away to purchase the devices directly on RingCentral website.

    2 votes

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  20. We are trying to provision a 911 call box device, but it doesn't go online after entering the sip credentials we generated from the admin portal.

    We need a feature on the RingCentral system that supports this setup.

    1 vote

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