294 results found
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By default please turn off the missed call notification pop. Each Call Queue shows this for each member in the group.
By default please turn off the missed call notification pop. Each Call Queue shows this for each member in the group.
1 vote -
Ability to customize Record User name over the phone
Ability to customize Record User name over the phone.
1 vote -
Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone
Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone
Current Behavior: Mitel's device presence features allow users to see the availability of colleagues (busy, idle, etc.). However, there's limited functionality for monitoring incoming calls on another user's phone.
Desired Behavior: Enhance device presence and call monitoring capabilities for the Mitel 6930 IP Phone to include:
Caller ID with Name Display: When a call rings on a monitored extension, the Mitel 6930 displays the caller's name alongside the number on the monitoring phone.
Optional Alert Options: Allow configuration of visual (e.g., blinking light) or audible alerts on…
2 votes -
Have the option to process cord replacements instead of the full device
inbox components such as cords and handsets such be given the option to be replaced only instead of getting the whole phone set changed
0 votes -
Ability to do click to dial on Poly Edge E320
Ability to do click to dial on Poly Edge E320
1 vote -
Display modification
Display modification | Minimize call information once call is answered | Cisco Deskphones
Details : When a call is answered, the call information pop up displays on the screen and its taking up almost the whole screen. The extension numbers/name assigned to each line key cant be seen anymore and is blocked by the pop up.
Significance of the feature : To be able to see the users assigned to each line key to not memorize the user name/extesion number/extension DDI
Current behavior : When a call is answered, the call information pop up displays on the screen and its…
1 vote -
Mitel Line key Display
Ability to display 24 line keys in 1 page,no need to press page 2
1 vote -
RingCentral compatible Pool side phones
A request has been made for RingCentral to have its own supported and compatible Pool side phones to match user's company set-up.
1 vote -
Log into hotdesk for multiple phones
A feature in which a user can log into multiple hotdesk phones
1 vote -
Cisco 8861 - Shared Line/Hot Desk Timeout
Like the other device types and models, such as Yealink and Polycom, Cisco 8861 should not have a long reconfiguration period when signing out and signing in with a different user.
Check this CISCO article where it could be a custom config that RingCentral can implement to remove the reconfiguration in between shared lines login: https://community.cisco.com/t5/collaboration-applications/all-phones-restarted-while-login-with-extension-mobility/td-p/4459948
1 vote -
Make Apple Airpods more compatible with Poly phones
Make Apple Airpods more compatible with Poly phones. Airpods is no listed on the recommended handset and hopefully, it will be included soon.
2 votes -
Display Device Name on Switch Port Name in RingCentral
The current configuration in RingCentral allows for device names to be modified within the admin portal. However, there is a missing feature where these device names are not reflected on the switch port name, making it challenging for network administrators to identify devices connected to specific switch ports. Introducing the ability to display device names on switch port names in RingCentral would greatly enhance network management and improve overall visibility.
1 vote -
Auto Answer for Cisco ATA
We need to have an auto-answer feature available for Hard phones especially for Cisco ATA-191.
1 vote -
Merge Calls Option on a Polycom VVX Phone
To have the option to merge an incoming call with an existing call.
1 vote -
Polycom
Need to remove the name of the user extension on the Polycom phone when receiving calls from call queue.
2 votes -
Poly E320
Adding Poly E320 headset in the list of recommended headsets to maximize the headset capability same like the ones on the recommended lit
1 vote -
Default Option to Change Color Tone for Mitel 6940W IP Phone (Non-Billable Custom Configuration)
The proposed feature seeks to introduce a default option for changing the color tone on the Mitel 6940W IP Phone, ensuring users can adjust display settings without incurring additional charges for custom configurations. Currently, users lack the ability to customize color tones without engaging in billable custom configurations, limiting their flexibility and usability of the device.
1 vote -
headset
please have a article for wireless headset for polycom vvx 450 as the article shows wireless not compatible only selected few headset
https://support.ringcentral.com/article-v2/ringcentral-desk-phones-list-recommended-headsets.html?brand=RC_US&product=RingCentral_MVP&language=en_US1 vote -
Hot Desk Phones should stay up when logging in and out
Whenever they sign in and sign out. The phone desk reboots. With Mitel, the hot desk phones does not reboot everytime they sign in and out
1 vote -
Highlevel CRM is one most used CRM by marketing agencies.
Most small businesses, marketing agencies are using highlevel crm platform
1 vote
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