Ability to keep phone calls within RC app only (no pop up separate window) like RC phone app
When I upgraded from RC Phone app to unified RC App, I noticed that active calls would pop up in a separate window. I don't want calls to pop up in a separate window because it causes clutter and makes it harder to get to the active call in order to manage.
11
votes
Skylar
shared this idea
-
Chad
commented
This is such a basic thing that was suggested over 2 years ago. The "help" section in RingCentral suggests to:
- Click Settings in the navigation bar.
- Click Phone in the left pane.
- Under General, turn on the "Use standalone window for phone calls" toggle.However, this specific option/toggle does not exist.
I can't imagine who would want it to open a separate window, it's quite a clunky interface and simply makes the application more difficult to use.