Allow multiple users to respond to the main number texts
when a client texted in on the main number , allow multiple users to see and respond to there message. grasshopper has this because there is only 1 number to work through
154
votes
Aaron
shared this idea
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Breck
commented
We have a small business with 2 users. Texts/messages are only viewable to the admin. A feature is needed to allow the business to have more than 1 user on the main line where our new business comes in. We are not able to function as only one person only receives these messages. Not having this feature makes the system unusable for us. Never would have signed up for RC had we known this was not possible.