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Caller ID name should be visible for Toll Free

Our Caller ID shows up as different for each phone in our office

161 votes

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Leasing shared this idea  ·   ·  Report…  ·  Admin →
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  • Don commented  ·   ·  Report

    Our Company Name on Caller ID (for our Toll Free Phone Number) is misspelled by the phone provider.
    Ring Central needs have access, or technology to correct the spelling. This needs to be addressed asap!

  • test commented  ·   ·  Report

    Toll Free Number should have Caller ID name

  • Sofia commented  ·   ·  Report

    We need this feature added as soon as possible. We deliver vital time-sensitive medical supplies, and our toll-free line ID shows another company's name.

  • Caroline Mouandjo commented  ·   ·  Report

    CNAM For Toll Free Feature Request - Unable to change cnam for toll free numbers

  • Sean commented  ·   ·  Report

    Our customers would like to set their Outbound Caller ID even though they are using a toll-free number

  • Rosemarie Garcia commented  ·   ·  Report

    CNAM For Toll Free Feature Request - Unable to change cnam for toll free numbers

  • Burt commented  ·   ·  Report

    You own it you should be able to change it

  • Paul commented  ·   ·  Report

    Most companies use RingCentral for thier phone systems but not being able to create a Caller ID is a big problem. Can we please get this!? Not a very satisifed customer due to this! People do not answer the phone when we call them.

  • Nick commented  ·   ·  Report

    It appears as TOLL FREE, and it can be easily ignored by customers since this can be considered as a junk/scam call.It’ll be glamorous if there is any way we can show our company name when we call them.

  • Zach commented  ·   ·  Report

    I am surprised this is not alreay a feature. It looks like it is for regular lines but not for Toll free. We are on the Caller center also so not sure if that helps or changes anything.

  • Peter commented  ·   ·  Report

    Caller ID name for toll free number

  • Glenn commented  ·   ·  Report

    would like to have a CNAM for toll free numbers

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