Keep RC Classic
The new RC is a mess. I downloaded it and couldn't function - I couldn't see where texts/messages were coming in (although I had the alert sound). I got to some screen where there was no way for me to get back and make a phone call. Please keep Classic.
Andie Carole
shared this idea
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King
commented
it is usefull because the other ring central wont work and prob wont work for others.
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TL Shield MN Answer Group
commented
RC had no business removing a working app, forcing customers to a new app before the new app is ready for use.
You have 5 business days to have the RC classic back up and running.
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Ash
commented
It is imperative to keep the old RC app alive as there are potential RC customer who have two separate businesses/accounts with RC and they would want to make/receive calls through mobile app like ourselves. We have 2 separate business and using RC as phone solutions for both businesses. Scraping the old app will eventually result us switching to another provider or keeping two mobile devices. I would personally not have two mobile phones and will consider cancelling the RC account for one of the business.
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Eric
commented
This is the worst idea from RingCentral. At first I could use the old app, but now I’m forced to using the new one. My annual service is scheduled for renewal in February. I will not be renewing because this app is so awful. All I need is to make and receive phone calls and only need the old app. I could care less about the teams approach.
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Twana
commented
Where are my faxes that I have received and sent? The previous system was fine and suited my solo business just fine, giving me easy access on the go. I don’t know what this is and it’s not user-friendly. Even finding a way to send this message was a task!